Privacy

Data & Account Deletion

You are in control of your data. This page explains how to disconnect Gmail, delete specific data, or remove your account entirely.

Disconnect Gmail

  1. 1

    Open Account Settings

    Sign in to Atlas Inspections and click your avatar or name in the top-right corner, then select Account settings.
  2. 2

    Find the Gmail connection

    Scroll to the Connected accounts section. You'll see your linked Gmail address listed there.
  3. 3

    Disconnect

    Click Disconnect next to your Gmail address. Atlas will immediately revoke its access token and will no longer be able to send email on your behalf.
  4. 4

    Revoke via Google (optional)

    For extra assurance, visit Google Account Permissions and remove the Atlas Inspections entry.

Delete an account or company

  1. 1

    Open Account Settings

    Sign in and navigate to Account settings via the avatar menu.
  2. 2

    Request account deletion

    To remove your personal login, open Account settings. Company owners can request deletion for the entire workspace from the Company settings → Danger zone. Before confirmation, Atlas shows the affected inspectors, client organizations, published projects, shared links, and stored data.
  3. 3

    Confirm deletion

    Company deletion requires typing the confirmation phrase shown on screen. Shared links and provider-workspace access are locked immediately, the company subscription is handled, and content enters a 30-day recoverable retention window. An authorized owner can restore the company during that window. Active, provider-authorized client-sponsored Archive snapshots are isolated from the deleted workspace and remain available only to their already-approved client recipients while sponsorship remains active.
  4. 4

    Receive confirmation

    At the end of the retention window, company content outside an active sponsored snapshot is permanently purged and can no longer be restored. You will receive transactional confirmation of the request and purge.

Purge is permanent. A company deletion request can be restored during its 30-day retention window. After the displayed purge date, purged inspection data and shared access cannot be recovered. A sponsored snapshot, when one exists, remains a read-only, recipient-scoped record associated with the original provider; it does not keep provider staff access alive.

Data scope

What data is deleted

When deletion reaches permanent purge, here's what is removed, subject to the disclosed sponsored-archive and financial-record exceptions.

Your profile

Name, email address, and profile photo linked to the account you sign in with.

Gmail tokens

All OAuth access and refresh tokens for your Gmail connection are immediately revoked and deleted.

Inspection data

Projects, images, thermal analyses, annotations, field notes, and operational records in the deletion scope. Active client-sponsored Archive snapshots are retained separately only for their approved recipients and fixed published scope.

Sent emails & reports

Email delivery history and report PDFs generated from your account.

Contact submissions

Any messages submitted through the contact form tied to your account.

Billing records

Legally required subscription, tax, and payment records are retained separately for financial compliance and minimized or anonymized where applicable.

Need help?

If you run into any issues or prefer to have us handle the deletion manually, contact our support team and we'll take care of it within 30 days.